Knowledgebase: Browser Issues
What are the supported OS & Web Browser configurations for Palomar's Blackboard system?
Posted by Shay Phillips on 24 June 2008 08:27 AM

Supported Client Technologies

Listed below are the supported operating systems and browsers for use with Blackboard Learn. Blackboard Learn is a Web-based application and other browsers and operating system may work well, however, the listed configurations are the only configurations that are tested and supported by Blackboard.

Certified: fully tested and supported. 
Compatible: partially tested but should function properly. 
Provisional: future technologies considered supported by Blackboard Support.
Unsupported: either impossible or not tested. 

Microsoft® Windows® Operating System

 

Internet Explorer® 9

Internet Explorer 8

Firefox (Final Release Channel)

Firefox 3.6

Chrome (Stable Channel)

Windows® XP (32-bit)

Unsupported

Compatible

Compatible

Compatible

Compatible

Windows Vista® (32-bit)

Certified

Compatible

Certified

Compatible

Compatible

Windows Vista (64-bit)

Compatible

Compatible

Compatible

Compatible

Compatible

Windows 7 (32-bit)

Certified

Compatible

Certified

Compatible

Certified

Windows 7 (64-bit)

Compatible

Compatible

Compatible

Compatible

Compatible

Apple® Mac OS® Operating System

 

Safari® 5.0

Safari 4.0

Firefox (Final Release Channel)

Firefox 3.6

Chrome (Stable Channel)

Mac OSX 10.5 "Leopard®"

Compatible

Compatible

Compatible

Compatible

Compatible

Mac OSX 10.6 "Snow Leopard®"

Certified

Compatible

Certified

Compatible

Certified

  • Blackboard strives to make all its products as accessible as possible. JAWS for Windows 11 and 12 were used during accessibility testing.
  • Blackboard Learn requires the latest version of Sun JRE 6. The JRE can be downloaded from http://java.sun.com/javase/downloads/index.jsp.
  • The following technologies are not supported:
    • Internet Explorer 6 and Internet Explorer 7
    • Firefox 1.x, 2.0, 3.0, and 3.5
    • Safari 2.0, 3.x (or any version on Windows)
    •  Java 5
  • Internet Explorer 8 and Internet Explorer 9 are tested in Standards Mode. Some known issues can be resolved by using Compatibility Mode (emulates IE7 behavior).
  • Both Google Chrome and Mozilla Firefox have moved to a rapid release cycle. At the time of testing, Chrome 10.0 and Firefox 4.0 were the latest available versions. Since then, new stable versions have been released and widely adopted. Blackboard is supporting all newer stable versions of Chrome and Firefox.
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